Home security: Avoid SimpliSafe - Worst customer service experience |
- Avoid SimpliSafe - Worst customer service experience
- Ubiquiti o something else for home PoE video surveillance?
- What to Look For in a Home Security System?
- Sighthound
- NVR Troubleshooting Help
- Wirless security cameras!
- Looking to setup a wireless outdoor home security system with 4 or 5 cameras that has an app to view the cameras but does not require any kind of monthly/yearly fees and can be configured to store videos somewhere locally not on the cloud.
| Avoid SimpliSafe - Worst customer service experience Posted: 29 Jul 2020 05:51 PM PDT Trying to spread the word and my experience so hopefully I help a couple of people avoid making the same mistake of ordering from SimpliSafe. Placed an order with SimpliSafe over the weekend, got order confirmation, charged my card, thought we were good to go. Waited a couple of days for a tracking number or update, but nothing. Their site said it shipped but didn't provide a tracking number, so I asked over email. I got a long response a day later, saying a lot of nothing. Pretty much told me my order was 'under review' and I had to call in. Almost 2 hours later, and transferred 5 times, and explained my situation 5 times. At the end of the first 1.5 hour phone call, I got some guy named Phil on the phone that pretty much told me there's nothing he could do for me and said the order was under "FBI review for 48 hours" for some reason. I'm doubting the FBI has time to waste on a $200 transaction on a debit card, or they'd review it that quickly.. but that's besides the point. Tried to call back two minutes later to see if I could get someone else on the phone that can actually help.. and they blocked my number. Had to call from my wife's phone to get back on the line with someone. This time, explained what I've been through to the first person that answered. He actually sympathized with me and got right in touch with his supervisor. The supervisor was somehow able to cancel the non-cancellable (according to Phil) order. Still haven't received any email confirming it's cancelled, guess I'll have to follow up later, but hopefully the nightmare of SimipliSafe is over. And hopefully this post helps someone somewhere avoid this awful company. [link] [comments] |
| Ubiquiti o something else for home PoE video surveillance? Posted: 29 Jul 2020 03:27 PM PDT i use Ubiquity for home network, is it worth it to add the cameras to the mix? or should i go with something else? Im ok with building a custom system if its better [link] [comments] |
| What to Look For in a Home Security System? Posted: 29 Jul 2020 10:57 AM PDT I am on the search for a simple, affordable home security system. I am new to this world of security system shopping, and I would appreciate some advice. What are the main things I should be looking for? [link] [comments] |
| Posted: 29 Jul 2020 07:24 PM PDT Has anyone heard anything about sighthound video for mac good or bad. I have been looking for something similar to blue iris for mac. [link] [comments] |
| Posted: 29 Jul 2020 06:59 PM PDT I purchased a home with an existing NVR setup with (4) cameras. Monoprice 4 Channel NVR. Recently, the monitor went out. I thought the issue was that the monitor was old, so I purchased a Lenovo Thinkvision E2054 19.5" monitor. I connected the monitor using a new VGA cable to the existing NVR. The monitor went straight into power saving mode, and no image came up. I decided to try a HDMI to VGA convertor and plugged into the NVR's HDMI port to see if that would work. No luck. I tried HDMI to HDMI on a small TV that I have. No luck. Any idea what could be wrong? Any other troubleshooting suggestions? Appreciate any/all suggestions. [link] [comments] |
| Posted: 29 Jul 2020 05:29 PM PDT Im trying to find a 1 to 2 camera system that i can either record to the cloud or a hdd. I want to have the camera wirless and be able to have a constant live feed on one of my pc monitor. Im not sure what to get and need help picking some things out please. [link] [comments] |
| Posted: 29 Jul 2020 02:17 PM PDT Any suggestions from anyone more experienced? Are these yearly/monthly fees unavoidable for app usage? Kind of overwhelmed by all of my options and looking for some help narrowing it down. [link] [comments] |
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